Front of House Assistant [United Kingdom]

 

• Pay Rate:
  £11.01 per hour
• Poscity
  Sidmouth

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• Poscountry
  United Kingdom
• Area:
  Marketing Communications
• Vacancy Type:
  Casual Worker
• Full or Part Time?:
  Part Time

The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys and mules worldwide. We are working for a world where donkeys and mules live free from suffering, and their contribution to humanity is fully valued. We are achieving this by transforming the quality of life for donkeys, mules and people worldwide through greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.

The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys and mules worldwide. We are working for a world where donkeys and mules live free from suffering, and their contribution to humanity is fully valued. We are achieving this by transforming the quality of life for donkeys, mules and people worldwide through greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.

We are heading in to our busy season and are looking for friendly and proactive team players with a strong customer service ethic to join our team at our award winning restaurant, The Kitchen. As Front of House Assistant, you will ensure excellent customer service is delivered by giving a warm welcome to all visitors, engaging them in the charity at every opportunity and ensuring that service exceeds customer’s expectations at all times.

About you:

• Experience of working front of house in a high-volume catering operation.
• Excellent customer service skills, including experience of dealing with enquiries and complaints from members of the public.
• Strong communication skills and the ability to interact with visitors of all ages and backgrounds.
• Good organisational skills.

About the role:

Your principal duties and responsibilities will include –

• Serving food and beverages to customers, including barista coffee to a consistently high standard.
• Delivering food and beverages to tables and clearing trays.
• Ensuring secure cash handling and efficient and accurate use of the till.
• Keeping the front of house and counter areas clean, cleaning and maintaining equipment and keeping records as required in compliance with food hygiene regulations.
• Assisting with putting away deliveries and ensuring stock rotation.
• Assisting with food preparation as required.
• Carrying out dishwashing duties to a high standard.

What we offer in return:

Based in Sidmouth, Devon – an area of outstanding natural beauty – these are part-time, casual contracts starting as soon as possible. These roles will involve weekday and weekend shifts, we also have some weekend only roles. The working hours and pattern will be agreed between the line manager and post-holder, these will vary between 4 hours per day and 7.5 hours per day.

The hourly rate of pay is £7.15 - £11.01 per hour, dependent upon age.

Closing date for completed applications: Friday 23 June 2023.

The Donkey Sanctuary is a Disability Confident Employer.

The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

Please note: The Guaranteed interview scheme is only applicable to candidates who consider themselves to have a disability applying for roles based within the United Kingdom.

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